NEW CUSTOMER Discount Order Today and get additional 10% Off... with Coupon: NEW17

Order: 800-PURE-111 (787-3111) (787-3111) | Cust.Service: 888-371-4942

Back To Top

Policies

Policies for PhysicianNaturals.com Website
For each visitor to our Web page, our Web server automatically recognizes the consumer's domain name and e-mail address (where possible).
We collect the domain name and e-mail address (where possible) of visitors to our Web page, the e-mail addresses of those who communicate with us via e-mail, information volunteered by the consumer, such as survey information and/or site registrations, name and address, telephone number, payment information (e.g., credit card number and billing address).


In addition to the application of the industry's most robust security systems, Physician Naturals diligently enforces V/MC Data Security Standards, strictly adheres to the Payment Card Industry Payment Application Best Practices, and is fully PCI compliant; which a strict set of mandates set forth by the V/MC Data Security Council, governing required Data Security procedures.  Physician Naturals maintains rigorous data security practices, and employs various other industry leading systems, and mechanisms, to ensure complete core competency of cardholder data, through the entire order process.


A.  All systems are extensively scanned daily for any indication of compromise through the McAfee SECURE Trustmark system, as represented by our display of their seal, demonstrating we are verified to have passed the daily intensive security scan performed by this firm.
B.  Physician Naturals employs the Comodo Extended Validation (EV) "green bar" SSL certificate. The Comodo (EV) is the highest assurance certificate available. The green address bar, exclusive to EV SSL, provides visual assurance, only after extensive scrutiny, that the site is verified and secured.
C.  Physician Naturals implements numerous third-party security solutions, including numerous firewall systems, proprietary software applications, and auxiliary scanning services provided by independent Visa Approved Scanning Vendors (ASV's), as a supplemental safeguard, in addition to the systems described above, and has been verified as fully compliant by these firms.
To understand the absolute thoroughness of our systems, we feel it is important that our customers understand the order process.  The order process primarily consists of our web servers hosting our site, the payment gateway linking our site to our payments processor, and the payment processor.  Each step of this process is strenuously monitored for any indication of compromise
The information we collect is used to customize the content and/or layout of our page for each individual visitor, used to notify consumers about updates to our Web site, used by us to contact consumers for marketing purposes, disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Website and applicable laws or to protect against misuse or unauthorized use of our Website.


Our website and web servers are hosted by  leading hosted server provider.  This firm provides hosting services for some of the best and large companies, including  Fortune 500 firms.  They employ a vast staff dedicated strictly to IT security, closely monitoring daily operations.  They are fully PCI compliant, and in addition to their own in house data security team; they make use of the industries' leading data security systems.  Our web hosting firm's security testing is in addition to the extensive measures Supplement Warehouse enforces, as described above.
Privacy: Physician Naturals.com does not rent, trade, loan, or sell your personal information, or any other information which may identify you, to third parties. For more detailed information on our privacy policy, please continue reading.


We may request personal identification information from you (such as your name, street address, telephone number, credit card number, e-mail address, and/or any other identifier that permits the physical or online contacting of you) in connection with your use of, or participation in, membership registration for PhysicianNaturals.com, our contests, sweepstakes, promotions, games, surveys, forums, subscription registrations, content submissions, chats, bulletin boards, discussion groups, requests for suggestions, visitors' requests for free products or services, or additional information (including via e-mail to us), and in connection with other activities, services, features or resources we make available on any of  Supplementwarehouse.com. In all of these cases, we will collect personal identification information from you only if you voluntarily submit such information to us.


Returns

Unprecedented best and easiest return policy in our industry!
PhysicianNaturals.com will fully refund products for a period of  60 days!!

Return policy and conditions

  • We are not responsible for health or fitness claims, or any general or specific guarantees made by manufacturers for their product. However, we will honor  manufacturer returns or refunds directly related to any manufacturer "money back" product performance guarantees with in the guidelines of the manufacturer.
  • Melted chocolate bars and other products that can melt are shipped at your own risk and are non-refundable
  • Original outbound shipping charges are non refundable unless merchandise is being returned because it is defective/tampered or "guaranteed fresh"
  • Only 1 opened container of the same product will be accepted for return, provided no more than 25% of the product has been removed (a second opened container of the same product does not qualify for return).